Terms & Conditions

1. Nature and Scope of the Service

QRO. VERIFICADO is a digital trust infrastructure designed to perform technical, documentary, and operational consistency evaluations for websites and digital businesses in the state of Querétaro, Mexico, governed by the methodological standard ESCODI-QRO-001 V1.0.

The awarded Digital Trust Validation confirms strictly that the audited web domain met observable criteria of technical security (HTTPS/SSL), functional contact channels, verified commercial identity, and local presence at the time of evaluation.

Validity Period: Approved Digital Trust Validations remain valid for a period of one (1) calendar year (12 months) from the date of dictamen approval, subject to continuous compliance and renewal.

2. Authorized Use of the Digital Trust Seal

Approved businesses receive a dynamic integration snippet (Digital Seal) to embed on their validated web domain. The applicant agrees to the following conditions of use:

• The seal must only be installed on web domains explicitly audited and registered in our Public Registry.
• It is strictly prohibited to modify, alter, recolor, or manipulate the code or visual appearance of the digital seal.
• It is prohibited to copy, hotlink, or display static screen captures of the seal on unauthorized domains or printed materials without explicit written authorization.
• The seal will remain active exclusively while the validation is valid and in compliance status.

3. Cancellation and Revocation Policy

SGSD reserves the right to suspend or revoke the validation and deactivate the Digital Seal without prior notice under the following circumstances:

• If the validated website presents recurring critical security flaws or prolonged downtime.
• If inaccurate, false, or misleading business or contact information is identified.
• If the business engages in fraudulent, deceptive, or unlawful commercial practices confirmed by competent authorities.
• If unauthorized domain usage or seal code tampering is detected by our automated verification systems (AVM-QRO).

4. Public Report and Inconsistency Channel

Any user or consumer may submit a formal report of inconsistency or fraudulent activity regarding a verified business through our public reporting channel: https://qroverificado.com/reportar.php.

Upon receiving a report, SGSD initiates an internal review process. If critical non-compliance is confirmed, the verified business will be granted 5 business days to clarify or resolve the issue, failing which the validation will be suspended or revoked.

5. Online Payments & Gateway Infrastructure (Stripe)

Online electronic transactions made within the platform (including validation processing fees and renewal charges) are processed directly via the secure payment infrastructure of Stripe, Inc. / Stripe Payments Europe, Ltd.

By completing a payment, the user agrees to Stripe's official Terms of Service and Privacy Policy (stripe.com/privacy). SGSD does not store or process full card numbers or sensitive banking data on its servers.

6. Preferential Renewal Policy

Participants in special programs (such as the Entrepreneur Support Program) maintain preferential annual renewal terms provided that renewals are completed continuously within the established timeframe prior to expiration. If a validation lapses or is canceled, standard updated rates will apply upon re-application.

7. Refund and Cancellation Policy

Due to the nature of the service, which involves immediate technical review and document verification upon request submission, fees are non-refundable once the Digital Trust Validation process has commenced, regardless of whether the final evaluation outcome is approved or unapproved.

If the evaluation produces observations or temporary non-compliance, the applicant is granted a 15-business-day correction window to rectify noted items at no additional fee.

8. Limitation of Financial Liability

Under no circumstances shall SGSD, its directors, employees, or commercial partners be liable for indirect, incidental, punitive, or consequential damages resulting from the use or inability to use the platform, including commercial losses or reputational disputes between third parties.

SGSD's total financial liability to any applicant or customer for any claim arising out of or related to these Terms shall not exceed the total amount paid by the customer for the specific validation fee giving rise to the claim.

9. Intellectual Property

All methodologies, standards (including ESCODI-QRO-001 V1.0), trademarks, seals, software algorithms, and content displayed on QRO. VERIFICADO are protected by Mexican intellectual property laws. Unauthorized reproduction or commercial exploitation is prohibited.

10. Modifications to Terms and Conditions

SGSD reserves the right to modify these Terms and Conditions at any time. Updated versions will be published directly on this URL: https://qroverificado.com/terminos-condiciones.php with the updated effective date. Continued use of the platform constitutes acceptance of the modified Terms.

11. Jurisdiction and Applicable Law

For the interpretation, fulfillment, and execution of these Terms & Conditions, the parties submit to the jurisdiction of the competent courts and applicable laws of Santiago de Querétaro, Querétaro, Mexico, expressly waiving any other jurisdiction.