QRO. VERIFICADO
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Frequently Asked Questions (FAQ)

Everything you need to know before obtaining your Digital Trust Seal.

1. What does my company actually obtain?

You receive the interactive dynamic seal for your website footer, an official cryptographically signed PDF certificate, 24/7 public registry listing, a full business profile in our directory, and an official audit report.

2. What is audited exactly?

We audit technical security (SSL/HTTPS encryption, domain security), legal compliance (active RFC status, physical address in Querétaro), and customer transparency (Privacy Notice according to Mexican law, real support channels).

3. How long does the process take?

The average evaluation takes between 24 and 48 business hours once your request and documents are submitted.

4. Will my website go down or suffer technical issues?

No. Installing the badge requires adding a simple 1-line HTML snippet into your footer. It runs asynchronously from our CDN without slowing down your site.

5. What happens if my website does not pass the audit initially?

Do not worry. Our team will issue a confidential report detailing the specific observations to fix, giving you a 15-day grace period to make adjustments at no additional cost.

6. How is this seal different from an SSL certificate?

An SSL certificate only encrypts connection data. QRO. VERIFICADO audits that behind that encrypted site lies a real, legally established business with verified local address and tax status.

7. How long is the seal valid?

The Digital Trust Seal is valid for 12 calendar months from the date of issue.

8. How much does annual renewal cost?

Annual renewal is priced with a preferential 20% discount on your initial plan rate, provided your audit status remains uninterrupted.

Have additional questions?

Our verification team is available to assist you.

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